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Click Refresh to load the same list as your terminal…
Use <A>, <B> etc. for Excel columns.
Inquiry tickets
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| ID | Date | Caller | Name | Reason | Type | Status | Last updated | Remark | Actions |
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Call records
From database
| ID | Started | Ended | Duration | Dir | Number | Name | Status | AI | Device | Recording | Transcript |
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No call records yet |
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📊 Active Campaigns
Bulk and dynamic Excel campaigns
| Campaign ID | Name | Type | Total Calls | Completed | Status | Created | Actions |
|---|---|---|---|---|---|---|---|
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| ID | Mobile No | Status | Campaign ID | Message Type | Template ID | Audio Path | TTS Text | AI On | AI Provider | Created |
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App settings
Company identity, call timing, caller memory, and per-provider voice options. The highlighted card matches the Incoming template provider on the AI Templates tab.
Business & calls
Example greeting: मैं Bonrix Software systems से बात कर रहा हूँ… AI calls will not start until this is filled in.
How long to wait before picking up an incoming call. Use 0 for almost instant (~0.1s).
Hard cap on talk time. When reached, the app ends the call automatically. Minimum 10, maximum 50.
When ON, loads this caller's recent call transcripts into AI context at call start (helps with follow-up questions).
How many days back to search for previous calls from the same number.
When ON, passes this caller's inquiry tickets (status, remark) to the AI so it can answer about old tickets.
WhatsApp inquiry notifications
When ON, sends ticket details to the caller after create_inquiry_ticket succeeds.
Meta WhatsApp Business Phone Number ID.
Voice providers
Configure each provider here. Upload context .txt files on the AI providers tab.
Add your API key to configure voice settings.
Whether the caller can interrupt the AI while it speaks (reduces echo on PC speakers or AUX).
Add your API key to configure voice settings.
Lower = AI finishes speaking without being cut by mic echo.
Voice deps missing. Run: pip install websockets sounddevice numpy
WebSocket providers & context
Manage Bonrix hosted WebSocket endpoints and per-provider knowledge files.
| ID | Name | Init URL | Local folder | Context files | Created | |
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| ID | File | Size | Provider | Provider URL | Uploaded | |
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AI Templates
System instruction templates for AI calls — select when composing or set default for incoming
| ID | Name | System prompt (preview) | Audio | Knowledge | Provider | Created | Actions |
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No templates yet — click Add Template |
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