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COM Port (PC UI) = AT commands. Voice Port = USB Modem PCM after AT^DDSETEX=2.
Ports auto-saved to database. Last ports restore and auto-connect on launch.
Uses Huawei ATD on the PC UI COM port. None = AI conversation. Audio/TTS play first, then optional AI.
Call records
Incoming and outgoing GSM calls stored in the local database.
| Started | Ended | Duration | Number | Name | Status | AI | Device | Recording | Transcript |
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No call records yet | |||||||||
Inquiry tickets
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| ID | Date | Caller | Name | Reason | Type | Status | Last updated | Remark | Actions |
|---|---|---|---|---|---|---|---|---|---|
No tickets yet — created during AI calls when the caller requests follow-up | |||||||||
Campaigns
Bulk / Excel campaigns started from the dashboard
| Campaign ID | Name | Type | Total Calls | Completed | Status | Created | Actions |
|---|---|---|---|---|---|---|---|
No campaigns found | |||||||
| ID | Mobile No | Status | Campaign ID | Message Type | AI On | Created |
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No campaign records found | ||||||
AI Templates
System instruction templates for AI calls — select when composing or set default for incoming
| ID | Name | System prompt (preview) | Audio | Knowledge | Provider | Created | Actions |
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No templates yet — click Add Template | |||||||
WebSocket providers & context
Manage Bonrix hosted WebSocket endpoints and per-provider knowledge files (same as phonelink_v2).
| ID | Name | Init URL | Local folder | Context files | Created | |
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| ID | File | Size | Provider | Provider URL | Uploaded | |
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App settings
Company identity, call timing, caller memory, and per-provider voice options. The highlighted card matches the Incoming template provider on the AI Templates tab.
Business & calls
Example greeting: मैं Bonrix Software systems से बात कर रहा हूँ…
How long to wait before picking up an incoming call. Use 0 for almost instant (~0.1s).
Hard cap on talk time. When reached, the app ends the call automatically. Minimum 10, maximum 50.
When ON, loads this caller's recent call transcripts into AI context at call start.
How many days back to search for previous calls from the same number.
When ON, passes this caller's inquiry tickets to the AI (if tickets exist).
WhatsApp inquiry notifications
When ON, sends ticket details to the caller after an inquiry ticket is created.
Meta WhatsApp Business Phone Number ID.
Voice providers
Configure each provider here. Upload Bonrix context .txt files on the AI Providers tab. Set a template as Incoming on AI Templates to activate a card.
Echo protection: Always active on this Huawei path — the app mutes caller-to-AI audio while the AI is speaking on the Voice COM, preventing echo feedback. No configuration needed.
Language sent to Bonrix hosted AI with your context file. Add providers on the AI Providers tab.